- Conducting pre-surveys to assure readiness for annual licensure and certification site visits. The goal of our facilities is to be survey ready every day.
- Review of Statement of Deficiencies (SOD) for the purpose of creating the Plan of Correction (POC) or IDR challenges of survey findings
- Internal systems and operational analysis to improve efficiency, validate optimum staffing levels and improve care outcomes.
- Respond to member inquiries regarding resident and facility specific concerns, challenges and goals.